Myshopmed offers a 7 day return policy for eligible products. If something goes wrong with an eligible product and you notify us within 7 days of receiving the item, we will help you to reach a satisfactory resolution such as a return for replacement, exchange, or refund.
After 7 days, our return policy expires and refunds/returns/exchanges are no longer covered. However, if you are dissatisfied with an item for any reason and the return policy has expired, you can still contact us at Info@myshopmed.com and we will try to help if we can.
If the product has a manufacturer’s warranty that is still active after the return time frame has elapsed, the buyer should contact the manufacturer directly.
However, if the service center is not in your location, you may choose to contact Myshopmed and we will do our best to remedy the situation.
Please note that you will be responsible for the shipping cost and cost of repair (where the defect is not covered by the manufacturer’s warranty).